Privacy Policy

Last updated: January 3, 2026

Introduction

At Timber N Tread Rialto Decks, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or engage our services. This may include your name, email address, phone number, mailing address, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior, including the pages you view and the links you click.

Project Information

When you hire us for a project, we collect information related to your property, including photos, measurements, site conditions, and any other details necessary to complete your project successfully.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To communicate with you about your project, including scheduling, updates, and follow-ups
To send you quotes, estimates, and invoices
To respond to your inquiries and customer service requests
To send you marketing communications if you have opted in to receive them
To improve our website and services
To comply with legal obligations and protect our legal rights
To detect and prevent fraud or other illegal activities

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who help us operate our business, such as payment processors, suppliers, and subcontractors
With building inspectors and permit authorities as required for your project
If required by law or in response to valid legal requests
To protect our rights, property, or safety, or that of our customers or others
In connection with a business transfer, such as a merger or sale of assets

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes maintaining records for warranty purposes, tax compliance, and legal requirements.

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to legal requirements
The right to opt out of marketing communications at any time
The right to object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that help us improve your experience and analyze how our site is used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

To exercise your California privacy rights, please contact us using the information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Timber N Tread Rialto Decks

1245 N Fitzgerald Ave # 112, Rialto, CA 92376

Phone: (909) 442-4960

Email: support@rialtodecks.com

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